Welcome to Raqib Employee Documentation

This manual is for employer and employee.

Raqib documentation is comprised of tutorial and guide for different parts of services that are offered by Raqib. The main documentation for the site is organized into a couple sections:

• Wearable Documentation
• Mobile App Documentation
• Frequently Asked Questions

Wearable Documentation

• Configure Date and Time
• Flexi-1 and Button Overview
• Charging & Power On/Off Instruction
• Application Installation
• Home Screen and Main Menu
• Raqib Major Functions
  • Contacts
  • Blood Pressure Monitoring
  • Heart Rate Monitoring
  • ECG Monitoring
  • Pedometer
  • Settings

Mobile App Documentation

• Log in to your Raqib Account
• Reset Password
• Raqib Overview
• View Latest Location
• View Heart Rate
• View Steps
• View Blood Pressure
• View ECG
• View Menu
• View Employee’s Information
• Call Employer
• View Alert
• View About
• Logging Out

Frequently Asked Questions

• Employees FAQ
  • What if I misplace Raqib? Can it be found?
  • I think I’m lost. Can someone be able to detect my whereabouts? Will I be rescued?
  • Can I send messages to employer?
  • How can I find my employer for assistance?
  • Will Raqib replace my phone?
  • Can my employer know my real-time location?
  • I accidentally switched my Raqib at workplace. How can I switch it back?
  • Is there a signal coverage in Malaysia?
  • Does anyone monitor my health status?
  • How frequent do I need to charge my Raqib?
  • Can I put my Raqib on a silent mode?
• Employers FAQ
  • Can I monitor my employees near real – time location?
  • Can I monitor my employees’ health status?
  • Is there any employer number that I can contact via the app?
  • How often are the information being updated?
  • Can I send text message to my employees through Raqib?
  • Can I call my employees through Raqib?
• Application FAQ
  • What does ECG means?
  • Besides health condition, what information can be seen in the app/dashboard?
  • How can the alerts be triggered?
  • Is there any way to contact the employer through the mobile app?
  • Flexi (F-1)
    • What is the values in the blood pressure readings?
    • What is the blood pressure category and its values range based on Raqib?
    • What information can be obtained from the ECG measurement?
  • Ezy (E-1)
    • What information can be obtained from the ECG measurement?

Quick Links

• Privacy Policy for Raqib
  • General
  • Key Privacy Principle
  • Purpose of Use of Personal Data
  • Disclosure of Personal Data
  • Acceptance of the Policy
  • Your Choices in Personal Data Collection, Usage, Process and Disclosure
  • Caution about Loss and Inappropriate Use of Personal Data
  • Governing Law
  • Right to Amend Our On-Line Privacy Statement
• Go to Raqib Website
• Go to Raqib Dashboard