Employees FAQ

What if I misplace Raqib? Can it be found?

You can refer the last GPS location.

I think I’m lost. Can someone be able to detect my whereabouts? Will I be rescued?

Yes, you need to press the SOS button. And employer will call you for further assistance.

Can I send messages to employer?

No.

How can I find my employer for assistance?

You can press the SOS button and an alert will be sent to the employer.

Will Raqib replace my phone?

Partly, Raqib can only receive call at the moment.

Can my employer know my real-time location?

Yes. They can know through the Raqib Mobile App.

I accidentally switched my Raqib at workplace. How can I switch it back?

You can call your Raqib Mobile Number to identify your Raqib.

Is there a signal coverage in Malaysia?

Yes.

Does anyone monitor my health status?

Yes. Your employer.

How frequent do I need to charge my Raqib?

You need to charge Raqib Flexi-1 in every two days.

Can I put my Raqib on a silent mode?

No. But you can immediately reject the call.